Kolkata, October, 2026: Star Health and Allied Insurance Company Limited (NSE: STARHEALTH; BSE: 543412), one of India’s leading standalone health insurance companies, strengthened its association with Ruby General Hospital, Kolkata, an NABH-accredited multispecialty hospital, with a focus on enhancing customer support and building greater awareness around preventive healthcare.
The collaboration is aimed at strengthening customer support through dedicated insurance assistance, deposit-free admission, free follow-up consultations, access to offers on OPD consultations and pharmacy services, and support towards an efficient discharge process. Customers will also have access to 24×7 services and Ruby General Hospital’s state-of-the-art cancer care facility.
As part of the engagement, around 80 Star Health Insurance agents and Sales Managers from across West Bengal participated in a knowledge session at Ruby General Hospital. The programme focused on the healthcare benefits and support available to eligible customers at the hospital, while also building greater awareness among agents and sales teams around preventive health and healthy ageing.
Speaking on the occasion, Mr. Atin Roy, Business Head – West Bengal, Star Health Insurance, said , “Health insurance support is most valuable when it is available at the hospital, at the moment customers need clarity. Our association with Ruby General Hospital is aimed at quality healthcare more accessible while providing customers with personal support and smoother hospitalisation experience. Good treatment should be done locally; we have the best state medical treatment options available right in the city. Ruby General Hospital, the First and only one hospital in India to have a Digital PET CT facility and being the first NRI hospital from Eastern India, with a rich legacy of more than 30 years of service, they are one of the best multispecialty hospitals deeply focussed on providing sustainable healthcare at affordable reach for masses. Through this collaboration, we aim to strengthen our customer centric approach and make meaningful difference in the lives of our customers. Our partnerships with leading hospitals reflect our commitment towards building a more responsive, transparent and customer-centric healthcare ecosystem.”
Mr. Subhasish Dutta, Chief General Manager – Operations, Ruby General Hospital, said, “At Ruby General Hospital, our focus is on delivering safe, efficient and patient-centric care at every stage of the healthcare journey. Our association with Star Health Insurance enables us to extend additional support to eligible customers while creating greater awareness around preventive healthcare. We remain committed to making access to quality healthcare simpler and more convenient for patients and their families.”
A key part of the programme was a session by Dr. Tapas Roy, Director, Department of General Medicine, Ruby General Hospital, on Life After 40: Health Issues You Shouldn’t Ignore – Prevention, Screening and Healthy Ageing. The session highlighted the importance of regular screening, adult vaccination, exercise, balanced nutrition and mental well-being, while discussing preventive measures for common lifestyle-related concerns including diabetes, hypertension, obesity, cholesterol, bone health and kidney health. Dr. Roy also stressed the importance of early detection and preventive care in supporting healthier ageing.
During the programme, Mr. Dutta also highlighted the hospital’s focus on patient safety, operational efficiency and streamlined hospital processes, including efforts towards reducing hospital stays and enabling smoother discharge procedures.
The programme was attended by senior representatives from Star Health Insurance, including Mr. Sangbaran Goswami, Senior Regional Head – West Bengal & Jharkhand; Dr. Prabir Mukherjee, Regional Claims Head; along with Zonal Managers, representatives from the Claims team and other senior members. Senior representatives from Ruby General Hospital were also present.
Through associations with leading hospitals such as Ruby General Hospital, Star Health Insurance continues to strengthen customer access to healthcare support while improving awareness of the services and benefits available through its hospital network.
