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Indian Bank Strengthens Customer Outreach and Institutional Engagement During Shri Binod Kumar’s Visit to Kolkata

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Kolkata- Indian Bank successfully concluded a series of high-impact events and strategic meetings during the recent visit of Shri Binod Kumar, MD & CEO of Indian Bank, to Kolkata from 29th to 31st May 2025. The visit underscored the bank’s commitment to customer-centric innovation, infrastructure enhancement, and deepening stakeholder engagement in Eastern India.

On 29th May, Shri Binod Kumar attended a Parliamentary Committee Meeting and also met with Dr. Manoj Pant, Chief Secretary, Government of West Bengal, to discuss collaborative initiatives that align with the state’s financial inclusion and development goals.

The following day, 30th May, marked a significant milestone for Indian Bank with the inauguration of the newly renovated Bank House. Shri Kumar also visited the Alipore Branch and the Alipore Staff College, where he interacted with frontline staff and reviewed operations. A High Net-worth Individual (HNI) Customer Meet was held at Hotel Marriott, which facilitated direct engagement with premium customers and reinforced the Bank’s relationship-centric approach. The day concluded with a Town Hall Meeting, where Shri Kumar addressed employees, appreciating their efforts and sharing the Bank’s strategic vision.

On 31st May, Indian Bank launched dedicated SB products tailored for Non-Resident (NR) customers, reaffirming its focus on the evolving needs of global Indian banking clients. The visit culminated with a special HNI Customer Meet at the MD House, further emphasizing the Bank’s priority on personalized customer interaction and value-added services.

Commenting on the developments, *Shri Binod Kumar, MD & CEO of Indian Bank*, stated, “Kolkata continues to be a vital region in our national footprint. Through meaningful conversations with our valued customers and dedicated staff, and engagements with key government functionaries, we are reinforcing Indian Bank’s commitment to excellence, inclusivity, and innovation. The launch of our new SB products for NR customers reflects our forward-looking approach to serve every Indian, everywhere.”

These initiatives highlight Indian Bank’s proactive stance in expanding its service portfolio while nurturing strong connections with both customers and policymakers.

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